Markets
Accelerating progress and shaping the future of digital services
We partner with federal agencies and state and local governments to deliver digital experiences that work right the first time.
Our proven approach reduces risk and ensures your services move confidently from prototype to production. We specialize in human-centered digital experiences, data interoperability at scale, and systems modernization that enables agencies to become digital-first and deliver on their mission.
Federal civilian
We help federal agencies deliver efficiently and with agility. We bring proven approaches, technology and processes to modernize digital service delivery.
Areas of focus:
Healthcare
Our suite of medicare digital services provides beneficiaries, family members, caregivers, advocates, assisters, and health care providers with a central user experience for Medicare plan information. We’ve helped serve over 21 million users, reduced costs, while providing over 99.98% uptime.
Veterans
We’re delivered Vets.gov, VA.gov, VA Lighthouse, and VA’s best-in-class Health and Benefits mobile app. We reduced wait times for Veterans by 54% for disability claims processing, and VA.gov’s page load time decreased from 5 seconds to 2.8 seconds. Perhaps most importantly, user satisfaction increased by 5%.
Government services
We help agencies move faster, bringing together human-centered design, DevSecOps platforms, and agile development to bring efficiency, scale, and impact to government service delivery.
State & local government
We’re empowering state and local governments with modern systems, smarter data, and engaging websites. Ad Hoc brings deep state and local experience, and a focus on human-centered design, agile methodologies, and cloud-based solutions.
Areas of focus:
Legacy systems
Helping state and local agencies replace outdated, mission-critical systems with modular, scalable, and sustainable digital platforms.
Data Standardization
Enabling state agencies to clean, standardize, and integrate data in preparation for system modernization.
Website development
Delivering fast, accessible, and user-friendly websites that make it easy for people to access essential public services.
Selected capabilities
Application development
Agile development of web, mobile, and business applications
API and interoperability development
Open-source integrations that support developers
Platforms
Infrastructure, tools, and applications that scale velocity
DevSecOps
Methods and tools to scale data operations
Content management and creation
Plain language content that enables action
Secure and personalized experiences
Identity, Credential, and Access Management (ICAM) systems
Case study
Medicare Plan Finder
Ad Hoc supported the Centers for Medicare & Medicaid Services in redesigning the Medicare Plan Finder, which allows people to find available plans and enroll. Learn more about Ad Hoc’s work on the Plan Finder tool.
Related approaches used for Medicare Plan Finder:
- APIs
- Agile
- CX
- HCD
Our customers
State of Colorado
General Services Administration
Department of Health & Human Services
The Library of Congress
National Aeronautics and Space Administration (NASA)
National Oceanic and Atmospheric Administration (NOAA)
Office of Personnel Management
Department of Veterans Affairs
Work with us
Federal Civilian vehicles include:
- GSA: MAS
- GSA: OASIS+
- HHS: SWIFT BPA
- LOC: ADSI
- NASA: SEWP
- VA: SPRUCE and T4NG2
State & Local:
- CO: Digital Maturity Professional Services
- MA: Statewide ITS81 IDIQ
- MA: Massachusetts Digital Service Master Contract for Product Development, Data Analytics, and Operational Support Services
- MD: Statewide Agile Teams 2024
- VA: VDSS Category 2: Strategy Consulting, Category 3: Operations Consulting
- ISO 9001:2015 Quality Management System
- ISO/IEC 20000-1:2018 IT Service Management System
- ISO/IEC 27001:2022 Information Security Management System
- CMMI-DEV Maturity Level 3
Amazon Web Services
Cloud and DevOps tools ready for any government service
Salesforce
Adaptable software to operate complex services and processes
Slack
Efficient remote collaboration tool for teams of any size
WordPress VIP
Robust Content Management to manage government websites
Get started today
If your organization is interested in the possibilities we can provide for your state or local government needs, let’s chat.