Ad Hoc’s design practice provides human-centered solutions that align stakeholder goals with user needs.

Blocky, the Ad Hoc mascot, building a wireframe.

Design bridges our research, product, and engineering practices by surfacing findings and aligning on proposed solutions. Our designers work with customers to shape and define user-facing products and the systems that support them.

Our design practice doesn't use overly-specific methodologies or approaches. Rather, we adhere to a larger set of core principles that we apply in ways that fit the needs of our customers.

We give our designers the agency to be empowered practitioners ready to jump in at any stage of a project. Every designer on our team has the appropriate skills required to contribute to products wherever they might be in their lifecycle.

Design team skills

  • Visual design
  • Interaction design
  • User experience design
  • Data visualization
  • Frontend development
  • Content
  • Information architecture
  • User research
  • Facilitation
  • Mentorship

UX Principles

  • We collaborate with and listen to users, government stakeholders, and agency partners.
  • We design in the open and are transparent about our process.
  • We design for all people and abilities.
  • We create straightforward systems, and we respect users’ time.
  • We design for the long haul.
  • We raise expectations for government digital services.

Read more about our guiding principles

Our Design team

We’re hiring

We're looking for technologists with a wide range of skills and experiences to join our team. Find your place today.

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Recent Design posts

The right benchmarks

November 30, 2021

While government websites don’t need to match or outpace commercial websites on design novelty or retention metrics, they should aim to outperform on ensuring users accomplish their goals easily and efficiently.

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Improving government services, by design

October 13, 2021

We know that in order to build effective software, we need to understand the service’s current process. That’s where we turn to service design tools and methodologies.

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Lorem nope-sum: The benefits of using realistic content in UX research

February 23, 2021

Placeholder content can trip up users and give you poorer results. When testing new designs with users, realistic content is key to convey the purpose and use of your designs

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Building a federal front door for vaccinations

February 19, 2021

Through research, we’ve landed on a handful of principles that could shape a federal vaccination website and core features the website should provide on launch.

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Imagining an app to simplify student loan forgiveness

December 18, 2020

What’s needed is a simple, purpose-built website to help borrowers apply for loan forgiveness, and help them stay enrolled in payment programs.

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Grow your design career at Ad Hoc

September 17, 2020

We recently launched a new career ladder for the design practice. Each step has clearly-defined competencies and responsibilities that help staff chart a path for how to grow at Ad Hoc.

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